Shipping policy
Tech Gear Hub – Shipping Policy
At Tech Gear Hub, we’re committed to delivering your tech products quickly, safely, and reliably. Please read our shipping policy carefully to understand how we handle processing, shipping, and delivery.
1. Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your payment confirmation.
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You will receive a shipping confirmation email once your order has been shipped, which includes your tracking number.
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If we experience a high volume of orders or stock delays, we’ll notify you promptly via email.
2. Shipping Rates & Delivery Estimates
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Shipping rates are calculated and displayed at checkout based on your location and order weight.
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Estimated delivery time:
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Domestic (within [your country]): 3–7 business days
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International: 7–21 business days
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Delivery times are estimates and may vary due to customs, courier delays, or weather conditions.
3. Shipping Locations
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We currently ship to [list countries or “most countries worldwide”].
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If your location isn’t listed at checkout, please contact our support team at support@techgearhub.com for assistance.
4. Order Tracking
Once your order has shipped, you will receive an email containing your tracking number and a link to track your shipment in real-time.
5. Customs, Duties, and Taxes
Tech Gear Hub is not responsible for any customs fees, import duties, or taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Lost or Damaged Packages
We are not liable for packages lost or damaged in transit.
If you received your order damaged, please contact the shipping carrier to file a claim and email us at support@techgearhub.com with your order number and photos of the damage.
7. Incorrect Shipping Information
Please double-check your shipping details before placing your order.
If an incorrect address is provided, Tech Gear Hub is not responsible for undelivered packages.